Bubu

Help and support

Got a question, found a bug, or a recipe didn't turn out the way it should? Email us at appsupport@umhdigital.com and we'll get back to you.

Bubu's timing is off for my starter

Bubu starts by guessing that a 1:1:1 feed in a normal kitchen peaks after about 5 hours. Every time your real starter peaks, tap "She's at her peak now" (or answer the check-in card). Bubu uses your last five peaks, so after a few feeds she runs on your starter's own timing.

I bought Plus but it's not showing

Open Settings in the app (the gear at the top of the Bubu tab) and tap Restore purchases. Make sure you're signed in with the same Apple ID you bought it with.

How do I cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open the Settings app, tap your name, then Subscriptions, and pick Bubu. You can also get there from Settings in Bubu, under Manage my subscription.

How do I add the widget?

Touch and hold an empty spot on your Home Screen, tap Edit, then Add Widget, and search for Bubu. The small one shows her mood and when she'll peak. The medium one also shows the next step of your bake plan.

The bake countdown isn't on my Lock Screen

Check that "Bake countdown on the Lock Screen" is on in Bubu's Settings, and that Live Activities are allowed for Bubu in the iPhone Settings app. iOS ends a countdown after about eight hours, so if your plan is longer, open Bubu and it starts again.

Will I lose my feeds and bakes?

Everything is saved on your iPhone. If you delete the app, your journal and photos go with it.